Xmas Layby Terms and conditions

Xmas Layby Frequently Asked Questions

What is a Xmas layby?

• A 'layby' is 'paying off' a purchase before you receive it.
• Last month payment is 1 November
• Payment method is monthly debit order
• It is interest-free!
• We deliver after the last instalment shortly after the 1 November.

How do I buy on layby from SA Scooter Shop?

• Checkout the normal way and select 'Pay by Layby' payment method.
• A member of our sales team will contact you to set up the deposit and debit order.
• Once you have paid the full price over your layby period, (last payment is on 1 November), you can collect your products or it can be delivered to you.

How many months can I choose?

• This is a Xmas layby, your last payment date is 1 November.
• If your order is in January, number of months will be 10 months (payments)
•  Payments for the example will be: Feb, March, April, May, June, July, Aug, Sept, Oct, Nov

How much do I pay?

• Your layby payment is purchase price divided by number of months.
• eg. If your order is R1999, and layby period is 10 months. The payment will be R199 per month (ending on 1 November)

When do I get the delivery?

• 5-7 days after final payment has cleared.
• Final payment debit order runs on 1 November.

What are the advantages of entering into a lay-by agreement?

• Easy payments for the best Xmas present ever!
• The advantage of buying goods on lay-by is that SA Scooter Shop will not charge interest on your lay-by.
• If the price of the products change while you're paying off your lay-by, you still pay the old price!

Will I have to pay a deposit?

• No, but the first instalment is due immediately to start your layby.

If I miss a payment will you still keep my order?

• If you miss a payment we cannot guarantee that we will have stock for you when your layby matures, but we will assist you with an alternative product
• For all missed or late payments a R120 admin fee will be charged on the next instalment.
• After 2 consecutive instalments are missed, your layby will be immediately be cancelled, with cancellation costs. (R400 termination fee is charged.)

What happens if I miss a payment?

• If the debit/card order fails or is unpaid, there is an admin charge of R120.
• This is added to your next month debit order.
• Your layby period will not change and the remaining outstanding payment will be divided by the number of months left to calculate the new instalment.
• To terminate the debit/card order, written confirmation is needed by email 30 days in advance, and a R400 termination fee is charged.

Must I pay by debit order?

Yes, our layby payment system is automated the debit order is automatically captured to your account against your order.

Can I pay by EFT?

No, we do not accept EFT or bank deposit payment for layby orders.

How do I cancel my layby?

• We do have cancellation fees in place that will cover admin and restocking fees: R400 admin debit order termination charge, plus 1% layby cancellation fee
• If you would like to extend the length of your layby, please contact us (0861467772).

Will the price of the goods escalate during the agreement?

• We will not increase the price of the good during the agreement.
• When you enter the lay-by agreement, the price is fixed.

I have a promo code and voucher can I use it on my past layby?

• You cannot back date any promo codes or vouchers to old layby orders.
• They can only be used on new orders.

Will the price of the goods change during the agreement?

• Your order pricing in your layby agreement is fixed.
• If the products' pricing increases due to the exchange rate fluctuations, or possibly decrease for a short sale or special we run, your price in your layby agreement will not change.

Can we extend our layby?

All laybys are based on a calendar year (Jan - Nov)  and ends 1 November.

If any payments are received after 1 November, we cannot guarantee that you will receive your order before Xmas.

Is there any penalties if I miss a payment?

Yes, a R120 admin fee will be charged on your next instalment for all late or failed payments.